Terms & Conditions

Welcome to the Conor McLain Merchandise Store. Please read these Terms & Conditions carefully before using our website. Updated July 2024.

1. Terms of Service

Acceptance of Terms

By accessing or using the Conor McLain Merchandise Store (the “Site”), you agree to be bound by these terms and conditions (the “Terms”). If you do not agree to these Terms, you may not access or use the Site.

Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the Site does not violate any applicable laws or regulations.

Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Conor McLain or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page. Your continued use of the Site after such changes are posted constitutes your acceptance of the new Terms.

2. Privacy Policy

Information We Collect

We collect personal information from you when you make a purchase, sign up for our newsletter, or contact us. This information may include your name, email address, shipping address, and payment information.

Use of Information

We use your personal information to process your orders, communicate with you, and improve our services. We do not sell or share your personal information with third parties, except as necessary to fulfill your order or as required by law.

Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies to enhance your experience on our Site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.

3. Shipping Policy

Shipping Costs

We offer free shipping on all products.

Delivery Time

Orders are typically processed within 2-3 business days. Delivery time is 7-10 business days after processing.

Shipping Locations

We currently ship to addresses within the United Kingdom. For international orders, please contact us directly.

Tracking

Once your order has been shipped, you will receive an email with tracking information.

4. Refund/Cancellation Policies

Cancellation Policy

You may cancel your order within 24 hours of placing it. To cancel, please contact us at [email protected]. After 24 hours, the order will be processed and cannot be canceled.

Refund Policy

If you are not satisfied with your purchase, you may return it for a full refund within 30 days of receipt. The item must be unused and in its original packaging. To initiate a return, please contact us at [email protected].

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt with photos of the damage. We will arrange for a replacement or refund.

Non-Returnable Items

Certain items are non-returnable, including digital downloads and custom-made products. These items will be clearly marked on the product page.

If you have any questions about these Terms & Conditions, please contact us at [email protected].